We're here for you even after your purchase. Our goal is to ensure the high availability and reliable operation of your EFA machines over the long term.

Our experienced service technicians are here to assist you with maintenance, repairs, and technical questions—even on-site at your location, if needed. In addition, our field service representatives are available as your personal points of contact for advice, application support, and help in selecting the right EFA solution.

High availability of replacement parts

With more than 17,000 items in stock, we offer a high level of spare parts availability. As a result, many spare and wear parts can be provided on short notice—ensuring quick response times and minimizing downtime.

Technical Consulting

If you have any technical questions, our experts—with their many years of experience and extensive expertise—are here to assist you. We can help you with questions about our EFA machines, their use, and technical requirements, as well as with any issues related to electrical stunning.

If needed, we can also advise you in person, by phone, or during an online meeting.

Here for You Personally

Do you need technical support, a replacement part, or do you have questions about your EFA machine? Our service team will be happy to assist you.

service@efa-germany.de